Warranty

  1. ICUBIQ product warranty is valid from 2 years to 10 years effectively from the date of delivery, and only overs manufacturing defects.
    • Frames
    • Carcass
    • Divider for frames
    • Shelf inserts for frames
    • Sliding door and sliding door mechanism
    • Swing door and swing door mechanism
    • This guarantee applies and covers defects in material and workmanship only
  2. ICUBIQ product warranty is valid for manufacturing defects only, and excludes damages caused by:
    • Wear and tear
    • Mishandling
    • Inappropriate maintenance methods
    • Pest infestation introduced by external sources and/or existing infestations at the delivery address
    • Cuts, scratches or damage caused by impacts or accidents
    • This guarantee does not cover incidental or consequential damage
    • This guarantee does not cover in-correct self-assemble
    • Natural disaster such as flood, typhoon & etc.
  3. ICUBIQ Carpentry work Warranty
    This guarantee applies to domestic use only. This guarantee does not apply to products that have been stored or installed incorrectly, used inappropriately, abused, misused, altered or cleaned with wrong cleaning methods or cleaning products.
    • 10 years warranty on:
      • Frames
      • Carcass
      • Divider for frames
      • Shelf inserts for frames
      • Sliding door and sliding door mechanism
    • This guarantee applies and covers defects in material and workmanship only
    • BLUM Brand Accessories warranty up to 20 years
    • HAFELE Brand Accessories warranty 24 calendar months
    • PIO Brand Accessories warranty
      • Hinges – 24 calendar months
      • Slider – 60 calendar months
    • Warranty will be void if the appliances and/or accessories being operated without ICUBIQ genuine or recommended installer
    • Service charge will be imposed for a requested service call with no technical fault identified by ICUBIQ technicians during warranty period
  4. ICUBIQ Kitchen Warranty
    This guarantee applies to domestic use only. This guarantee does not apply to products that have been stored or installed incorrectly, used inappropriately, abused, misused, altered or cleaned with wrong cleaning methods or cleaning products.
    • 10 years warranty on:-
      • Frames
      • Carcass
      • Divider for frames
      • Shelf inserts for frame
      • Legs and plinth
    • This guaranty applies and covers defects in material and workmanship only
    • BLUM Brand Accessories warranty up to 20 years
    • HAFELE Brand Accessories warranty 24 calendar months
    • PIO Brand Accessories warranty
      • Hinges – 24 calendar months
      • Slider – 60 calendar months
    • HETTICH Brand Accessories warranty
      • Lifetime warranty *selected accessories
    • Warranty will be void if the appliances and/or accessories being operated without ICUBIQ genuine or recommended installer
    • Service charge will be imposed for a requested service call with no technical fault identified by ICUBIQ technicians during warranty period
    • DEKTON Brand Quartz stone provide warranty of 25 years install by workshop or marble manufacturer
    • SILESTONE Brand Quartz stone provide warranty of 10 years to 25 years install by workshop or marble manufacturer
    • Standard Porcelain / Sintered stone / Quartz stone provide warranty of 5 years install by workshop or marble manufacturer
  5. Our warranty is not transferable to another owner or another premise.
  6. Non-Warranty Repairs:
    Damage was done to the furniture after delivery is the responsibility of the customer. We will do what we can to help you with minor repair, touch up, etc. for free or nominal charge depending on the issue. On rare occasions, we may send items back to the builder for repairs. Shipping and repair charges will apply in these cases. ICUBIQ is not responsible for and will not make repairs on furniture not originating from our factory/store.

ICUBIQ 5 Years Service Warranty Policy

This guarantee applies to domestic use only. This guarantee does not apply to products that have been stored or installed incorrectly, used inappropriately, abused, misused, altered or cleaned with wrong cleaning methods or cleaning products.

Warranty will be void if the appliance is being operated without ICUBIQ genuine or recommended manufacturer.

ICUBIQ 5 Year Service Warranty Policy inclusive as below.

  • Labour/ Service Charge – F.O.C
  • Transportation – Subjected to Vehicle type
  • Hardware – Subjected to brand product Warranty
  • Client engaged onward from May 2022.

Our warranty is not transferable to another owner.

Non-Warranty Repairs:

Damage was done to the furniture after delivery is the responsibility of the customer. We will do what we can to help you with minor repairs, touch up, etc. for free or a nominal charge depending on the issue.

On rare occasions, we may send items back to the builder for repair. Shipping and repair charges will apply in these cases.

ICUBIQ is not responsible for and will not make repairs on furniture not originating from our factory/ store.